Refund Policy

Satisfaction Guarantee

US Immigration has a 100% satisfaction guarantee policy. Our clients are our top priority and we make sure to provide the best possible service everytime. That is why if you are not happy with our service we will issue a full refund. Refund requests under this policy must be made within 6 months of purchase. Email us at info@usimmigration.org explaining your situation and our dedicated customer team will get right on it. Please note that this guarantee does not cover or refund any credit for monies paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order, like translators or interpreters. No refunds will be issued for any amount paid by you directly to third parties, such as attorneys.US Immigration is not a law firm and is not a substitute for an attorney or law firm.

Please note that we cannot guarantee the results or outcome of your specific proceeding. Please be aware that processing times depend entirely on the government and that in some cases, a government backlog can lead to long delays. Problems like these are beyond our control and are not covered by these guarantees.

We are fully committed to your immigration benefit preparation, our guarantee only covers satisfaction issues caused by US Immigration – not changes to your situation or your state of mind.

To Request a Refund:

To request a refund under our guarantees and policy, please contact us at info@usimmigration.org with your name, order number and reason for refund.

US Immigration will process your refund request within ten (10) business days following your initial request. Please note that refunds will be issued to the individual who made the original payment to immigration.

is not a law firm and does not provide any legal services but general information and self-help services regarding immigration to the United States. This company is not a government website/agency/affiliate/representative. The US Citizens and Immigration Services have not endorsed this company. We do not represent any legal authority nor do we purport to act as legal counsel or advisor or any other form of legal representation. Our company provides a self-help software which provides detailed information regarding the process of how to correctly complete an immigration form and we only provide technical support in relation to the above. Therefore it is not a substitute for and does not replace legal advice. Clients will be able to request a refund, as long as they meet the requirements stated in the Refund Policy





© 2018 - All Rights Reserved.

By using our website you accept our Cookies Policy.
OK + Info

By using our website you accept our Cookies Policy. Click here to know more. I agree