Refund Policy

is responsible for all payment transactions and all related issues.

To request a refund or exchange, you may Contact Us via email at info@usimmigration.org.

All Online Application Service refund requests must be made within the first thirty (30) days from the original payment date.

If an Online Application Service refund request is made before you click the "Print" button or "Submit" button, you are entitled to receive a refund for the full Purchase Price of the Online Application Service.

If an Online Application Service refund request is made after you click the "Print" button or "Submit" button, you will not be eligible for a refund since your customized form will have been successfully created delivered to you.

To apply for a refund, you will need to contact our Customer Service through our Contact page. Please include your name, the reason for the refund and your personal identification number provided upon registration, in your email.

Our assisting agents will process your claim as quickly as possible during business days. However, it may take up to 48h to obtain an answer.

It may take our agents up to 48h, or two business days, to process your claim.

To be eligible to receive a refund you must meet the following requirements:

  • No refund request will be accepted 30 days after purchasing a service from this web
  • No refund amount, greater than the one paid by the client, will be processed
  • No refund amount will be processed due to technical mistakes of clients such as:
    • Rejection because of misspelling
    • Inability to print out the form
    • Failure to install the required operating programs
    • Internet-related problems

All our refunds will be processed via a bank transfer. All refunds will be calculated based on the price paid at the time of purchase. Please note that the funds may take up to five (5) working days to appear in your account depending on your bank’s policy.

Our company may need up to fifteen (15) business days to approve and process a refund request.

Notwithstanding anything to the contrary herein, with respect to refund requests for Online Form Completion Services only, if you are a resident of the state of California, Illinois, Maryland, Michigan, Minnesota, New York or Washington, you have the right to rescind the transaction for any reason, and receive a full refund, within either seventy-two (72) hours or three (3) business days of entering into the contract for such services, whichever is longer.

Inter IMMI Services LLC is not a law firm and does not provide any legal services but general information and self-help services regarding immigration to the United States. This company is not a government website/agency/affiliate/representative. The US Citizens and Immigration Services have not endorsed this company. We do not represent any legal authority nor do we purport to act as legal counsel or advisor or any other form of legal representation. Our company provides a self-help software which provides detailed information regarding the process of how to correctly complete an immigration form and we only provide technical support in relation to the above. Therefore it is not a substitute for and does not replace legal advice. Clients will be able to request a refund, as long as they meet the requirements stated in the Refund Policy

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